As Port Authority gears up to streamline and improve its transit system, we’re also turning our attention to our Web site. Our last redesign took place in 2006, and we realize there’s much that needs to be enhanced and updated.
Our goal is a more intuitive and user-friendly Web site – a site where key information can be quickly and easily accessed by Port Authority’s many stakeholders, including (but not limited to) riders, the general public, community organizations, business partners and visitors.
That’s why we need your help. We’ve already brainstormed many ideas and improvements, but we can’t move forward without learning what’s important to those we serve.
In the comments section below, please feel free to provide any kind of Web site-related feedback you’d like. What does our web site need that it doesn’t currently have? What on our current web site should we keep? What should we redesign? What should we scrap? What changes would make it easier to navigate? You’re welcome to answer any of these questions or simply provide your own take.
In addition to collecting general comments, we’ll also be reaching out to specific stakeholder groups whose Web site needs may be more specialized – last Thursday, for instance, we met with a group of riders with visual impairments to talk about how we can organize our site so screen readers can most efficiently use it.
As part of the redesign process, we’re also studying other transit agencies’ sites, so if you’ve seen a specific Web site or feature you like, please feel free to share a link.
The Public Relations department will be collecting comments, counting them, sorting them and bringing them to our internal Web meetings. We hope to start making changes to our site beginning in summer and to continue improvements throughout the year.
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What I would really like is realtime information about where buses and rail vehicles are. Chicago Transit does it. (http://www.ctabustracker.com/bustime/home.jsp)
ReplyDeleteBetter integration with Google maps would be helpful as well.
The ability to search by arrival and departure times from your trip planner on the front page. Also realtime information as mentioned above.
ReplyDeleteAgree that the website should integrate Google Maps! I would be lost without Google Transit...
ReplyDeleteOther things:
-easy access to PDFs of schedules.
-secure way to buy passes, etc.
-realtime info would be awesome!
-List RouteShout locations
* Real-time bus info, on the web and by phone, is #1. I know you guys don't have the money, but I'd happily pay an extra dollar on the zone 1 fare to get it.
ReplyDelete* The only route info you need on your website is printable hand schedules and detour information. Leave all the trip planning features to Google Transit--there's no point in you guys wasting money to develop and maintain your own web-based trip planner. If possible, work with Google to get temporary route changes into Google Transit, like construction detours and game-day service.
* Consider adding a "My Port Authority" custom homepage to show riders all their important personalized info in one place, like service alerts for their favorite routes, the next scheduled buses at their favorite stops, etc.
* Consolidate all your news and updates into a CMS. Currently you send out news and updates through press releases, this blog, your Rider Report e-Newsletter, detour alert emails, and Twitter. This means I miss out on news--for example, this blog didn't make a peep when the 4/4 schedule updates were posted on the website on the 12th, but a press release was sent out which I didn't see. I'd like to see all your news and updates, no matter how important, available in a blog-like format, with an RSS feed and an option for an email subscription. A good first step would be adding an RSS feed for your press releases, or simply posting them to this blog.
If I think of anything else I'll post another comment.
-Make it easier to find hand schedules. Maybe just a drop down menu with direct links to the schedule.
ReplyDelete-iPhone/mobile specific website, maybe even an offical app?
-Scrap trip planner, just refine and maintain google transit.
-Consolidate press releases, blog posts, and features. I think twitter updates can still be separate.
-Generally, make the website geared more towards riders and make a seperate website for the press and advertisers etc.
One public transit site I really love has got to be http://trimet.org/ (Portland, OR).
ReplyDeleteI think its value comes from the real-time arrival times (or near-real-time, because they estimate based on GPS coordinates every some minutes). I could live with the fact that busses are rarely on schedule (especially during rush hour) if there was a way to get more accurate information. It'd be nice to know that a bus is 10 minutes away, when the next one arrives, or if service were cancelled completely.
As a web developer, it'd be great if you could also make all this information accessible through some API (just like TriMet does at http://developer.trimet.org/ws_docs). If you did that, Pittsburgh residents could contribute to the service by building their own applications (imagine checking for real-time bus information from one's iPhone), and you won't need to spend money every time there's a new way of accessing your schedules.
Two other things I'd like to mention: (1) accessibility on mobile devices, and (2) make PDFs more appropriate for consumer-grade printers (i.e. PDFs that don't measure 17.5x15.5 inches).
Be able to track buses
ReplyDeleteI would like see a single phone number for lost and found or a web link to report a lost item.
ReplyDeleteTwitter is hard to follow. To me, I'm just reading responses to peoples questions without knowing what was asked. Maybe along with Twitter,you can use a message board style format.
ReplyDeleteAccessibility of schedules via mobile devices is my #1 request, not just smartphones, but phones with very basic web browsers built in.
ReplyDeleteAlso, ensuring that the trip planner that works well on mobile devices would be nice as well. Google transit and maps are nice on smartphones, but are not usable on more basic phones.
Echo many other comments. Website I Can view and use effectively from smartphone. Ie can't use trip planner now-won't display right. App for android even better. Agree with realtime info too. That would be so helpful.
ReplyDeleteI think you should give hint to those forms episcally the popup arrows
ReplyDeleteHow about mobile access to schedules? It would be great to be able to pull up a schedule on my BlackBerry! Thanks!
ReplyDeleteThanks for all the great comments. The PR department will be meeting with the other departments working on the web site on Monday, so we'll be taking with us these ideas plus the ones received on Twitter.
ReplyDeleteTo the reader who commented that Twitter was difficult to follow, we did address a similar concern in the comments of another post. You may wish to read our response here: http://transitpgh.blogspot.com/2010/02/lets-talk-twitter.html
Real-time is definitely on our wish list, but Nathan is correct that we need additional funding to implement it. We continue to pursue grants and other sources of funding so we can purchase the rest of the technology needed to bring real-time to our riders. The timing is all dependent on that, so it's likely that other improvements will happen before real-time does.
The most important thing on your website is DETAILED STOP LISTS for every route. This is what I use it for 99% of the time - to find out where I can get on or off of the bus. I use many different routes, so this information is essential for planning journeys. P.S. - It used to be that the online stop lists virtually always corresponded to reality. But recently more and more obvious errors and inconsistencies have been creeping in. So the accuracy could be improved. But whatever you do, don't take them away!
ReplyDeleteHow about listing the bus fares on the site (if they're on the site, they are not easy find)?
ReplyDeletePlease make visual access to the hand schedules much easier (e.g., bigger) to read. You should consider not simply digitally scanning the paper hand schedules, which is the source of this problem, but transferring all their information into a much more legible and hence useful format. Thanks.
ReplyDeleteLess "attachments" to the website (giant PDFs and Flash files) with more content in actual web formats itself (HTML+CSS). Saves bandwidth, easier to browse, bookmark, etc.
ReplyDeleteEasier site for mobile phone users.
ReplyDeleteI have spent the last hr trying to use your website to get from the 1st Ave parking garage to Wholeys in the Strip. I still have not been able to successfully negotiate a trip. This web site really really needs a lot of work for those of us who seldom ride the bus (but might more if we could easily figure out how to get from pt A to pt B). More maps would be useful.
ReplyDeleteThe website is horrendous, but I would suggest pushing the RouteShout app for mobile devices. Deeplocal has made an extremely useful app for finding stops, schedules, and routes.
ReplyDeleteAlso, hire an information architect.
1. Phone-friendly site to check on delays while waiting in the T-station
ReplyDelete2. Frequently updated status page during delays
3. Perhaps a Windows "Gadget" to notify riders of alerts on their routes & display the time for the next arrival.
what do the printed signs at the Crafton station on the West buyway say about parking in the VFW lot? Somedays I park there an wish to know what the flier said. As best as I could make out from the bus, it appeared to printed on your cardboard/paper with your leterhead on it.
ReplyDeleteI actually want the answer, but this type of info if very necessary on your site!
A design more compatible with mobile devices and real-time info would be fantastic.
ReplyDeleteI agree with several of the earlier posts here. Obviously a real-time GPS-based vehicle tracking system would be ideal, but I can understand that it would require some significant outside assistance to implement.
ReplyDeleteAs stated before, the Google Maps transit finder is easier to use and more effective than the one posted on the PAAC site. However, while this is a more effective route planner, google transit does not offer comprehensive daily schedules or precise route information, and sometimes it can be difficult to determine what buses stop where.
It is my personal opinion that the PAAC site should probably scrap their trip planner. At the same time however, they should focus on making comprehensive schedules and route maps available on their site (or google maps) that would be in a more web-friendly format, i.e. not the PDF scans of hand schedules. These PDF files take longer to download and are an absolute chore to use on a mobile device.
Collaboration between PAAC and Google should be imperative.
what do the printed signs at the Crafton station on the West buyway say about parking in the VFW lot? Somedays I park there an wish to know what the flier said. As best as I could make out from the bus, it appeared to printed on your cardboard/paper with your leterhead on it.
ReplyDeleteI actually want the answer, but this type of info if very necessary on your site!
Definitely, and iphone, android, blackberry, and windows mobile app are needed. I can't even access the full features of the web site through my browser.
ReplyDeleteI am currently working on an Android app for the Red/Brown/Blue/Blue lines. However, having to key in all the times is taking forever. Maybe there's a simpler way for the PAAC to do it since PAAC already has the times.
I would also like to see the T and Bus lines in Google Earth. Currently, Google Earth has a black line and labels the T as a rail road. Maybe there can be thicker, color-coded lines, and place stops/station icons in their proper place (Google has a few out of place)
This is not really website-related, but On St. Patrick's day, I had the joy of riding the T to Penn Park, which has been out of service for 2 and a half years, from Steel Plaza. The car used the Inbound platform at both stops, to avoid unnecessary track switching (there is a section that is just a single track, then splits back to two)
ReplyDeletePAAC should run a trial service from/to Penn Park during Rush hour. This can help people get to the East Busway and West Busway (G1 & G2 stop @ Penn Park) much faster, and lessening crowding downtown on sidewalks and buses. The service can start at Steel Plaza, or even South Hills Junction Low platform then downtown via the Transit tunnel.
Also:
Willow Ave / Overbrook Junction needs to be re-named. For example: Overbrook Junction Blue platform and Overbrook Junction Red platform (corresponding to the red/blue lines).
Also, Dormont Junction is not a Junction. There won't even be 2 buses per day after April 4. Why not re-name Dormont Junction to Dormont Station or Raleigh Station.
Anonymous at 11:47 on 3/22: We'll answer your question regarding the signs now, but for future questions like this, please call Customer Service at 412-442-2000, email them using http://www.portauthority.org/PAAC/CompanyInfo/ContactInformation/Comments/tabid/167/Default.aspx or ask us via Twitter (@PGHtransit). We'd like to keep this comment thread on-topic regarding web site improvements.
ReplyDeleteCurrently there are two signs posted at the Crafton Park and Ride. One describes a transit-oriented development workshop that is going to be held tomorrow (Wednesday, March 24). Our most recent blog post provides more details on this workshop and we also posted about it on our Twitter feed.
The other sign says that Chartiers Columbian is considering ending its license agreement with Port Authority to provide a free Park and Ride location. They may consider operating the lot as a pay parking facility. Port Authority’s agreement with Chartiers Columbian expires on June 30. That means it will remain a free Park and Ride facility through the end of June. We posted a notice about this on our web site earlier this month and tweeted about this, too.
You bring up a good point that this information could be more easily accessible on our web site, perhaps tagged by topic or archived by category as well as date.
Joshua, are you using our Google Transit Feed Spec to create your app? You may download it at http://www.portauthority.org/PAAC/CompanyInfo/DeveloperResources/tabid/515/Default.aspx
ReplyDeleteIn the past we did offer T service between Steel Plaza Station and Penn Park Station but virtually no one rode it.
Please direct future non-website-related suggestions to the PR department via Twitter (@PGHtransit), or call Customer Service at 412-442-2000. You may also email Customer Service using http://www.portauthority.org/PAAC/CompanyInfo/ContactInformation/Comments/tabid/167/Default.aspx
We'd like to keep this comment thread on-topic regarding web site improvements. Thanks for reading.
your website has stopped informing the public
ReplyDeleteof regular progress on the Connector. Because the project is negatively viewed I would think images of progress, explanations of how the new routes will run, updates on each contract, it's progress & schematics that will explain if & how the 47 routes will get to the North shore. I realize this is labor intensive, but you are always looking for ways to improve your image try informing folks on a wide multimedia scale.
I think larger route map images would be helpful. Often I would try to verify a route's path and click to see the map, but it would be too small to see the road names, etc. To remedy this, I would then open the PDF and zoom in on the map.
ReplyDeleteSo, this isn't a major issue, but some of the route map images were pretty useless.
In keeping with what Jon just said, I would like to see improvements in route maps, both in hand schedule and web form. I understand that not much could likely be done in terms of detail for the hand schedules, because they're designed to be streamlined. However, at times I wish more schedules could provide markups of relevant parking lots other nearby bus routes one could use/transfer to.
ReplyDeleteAs for web-based maps, I would love to see routes mapped out a la Google Maps or something similar. This could provide users with precise details about routes and stops. Currently, Google Maps only shows stops. Without a corresponding route map, these can get confusing as one wouldn't know precisely where the bus goes and in what order. Adding something like a highlighted route I think would be tremendously helpful.
Also, in keeping with route maps I would also love to see an overall "master" route map to see the full extent of the PAAC network and how different areas are served. Special sections could be used in "dense" areas like Downtown and Oakland where instead of mapping out every route individually, shared routes/loops are mapped as one line and marked accordingly. I think an effective master map would help people learn to get around the area better using PAAC.
I visit Pittsburgh often and I rely on Port Authority busses to get around. However, I have no idea how the fare system works or where I can buy a pass. Please keep us out-of-towners in mind with this redesign!
ReplyDeleteKeep up the good work!
The biggest improvement you could have to the web site is more compatibility with current browsers. The menus currently do not work in Google Chrome. This makes navigation difficult if you don't use IE.
ReplyDeleteAlso Please hurry up with the SmartCards...GOD using cash and paper is sooooo 90's....
ReplyDeleteThe Burgh is my hometown, I now live in NYC and have lived in DC and still visit both DC and the Burgh very often...God i hate coming back to Pittsburgh and still have to dig for cash...
I want to be able to refill a card online at a busway kiosk or even over my Google Phone web browser would be nice..with say 40$ and not have to worry about Cash or paper Transfers....
So Please Hurry up with this System, it will attract so many people to transit and is much more efficent...Love the Metrocard in NYC because of this.
I like the overall interactive map of routes as they will be in 2 years that you have in the section about route changes. However, it would be more useful to have a map of how the routes are NOW. That way when I'm wondering -- which routes will take me from here to somewhere on the North Side? -- I can look at the current overall map, see that there are two or three possibilities, and zoom in to see which buses they are and where exactly they stop, etc. Also it would be good to have a way of knowing not just the scheduled times for each bus to arrive at each stop, but also the updated arrival time based on their current locations.
ReplyDeleteI'm moving to Pittsburgh in May & I'm going to have to take a bus to whatever job I get. I've been searching the site trying to get some sense of where everything goes together. It's awful, & nigh well impossible. What would be stupendously helpful is a website-accessible complete route map, with everything laid out together so I can figure out how to get from Bloomfield to Monroeville, or McKees to Oakland.
ReplyDeletePlease let us know when the next several phases of route changes are to occur, and which buses will be changed during which phases. I have been frustrated by the lack of a long-term timetable for the route changeovers.
ReplyDeleteSuch advance notice will help us better plan effective routes to get to work and school.
How do us residents and seniors that do not have a car get to monroeville mall. We use the
ReplyDelete75D from Jefferson Manor to get to monroeville mall because we live on jefferson rd and don't
have a car,and just walk down jefferson rd to
home. I feel so sorry seniors that live at the
manor because they get out and walk the mall at
an weekly thing. It's the same seniors that we
speak to,some we know by name. It's SAD AND ASHAME !!!!
Downloadable hand schedule PDFs are great for routes you use a lot, but when you need to refer online to a schedule you're using just once or only infrequently for special trips, it's really frustrating to find that it was simply scanned in whole, as printed, and parts of it on screen are sideways or - worse yet - upside down, with no way to rotate. Please scan in hand schedules so that all parts are readable upright on screen, with no need to rotate the image, my laptop, or my head. Thanks!
ReplyDeleteThe Website needs a clearer FAQ. E.g., what's the difference between a regular, $0.75 transfer and a CT (complimentary transfer). That basic information should be easily accessible from the home page under "Fares and Passes / Fares / How to Pay" or "/ Special Fares." But it's not. Or try searching the Site for "Transfers" or "CT" and you'll get irrelevant hits for "Pgh Transit History" (that was the 1st one!), etc. April at customer service explained a CT very well to me. And to think how many times I've paid $0.75 when I should have asked for a CT. Too bad the Web site didn't help.
ReplyDeleteA huge map that showed all the bus routes, T routes, and ferries. Color coded. and cool.
ReplyDeleteThis web site sucks! I have been trying for the last 30 minutes to find the "new" bus route that runs from Oakland to Lawrenceville. (Not 54 C). A better search engine and general web page organization is NEEDED!!!!
ReplyDeleteHi:
ReplyDeleteI am considering a move to Pittsburgh and went to your web site to FIND OUT where to live so that I can easily bus to work.
Where are these maps people talk about?
You have no feature on your website which I can find which allows people who don't know what they want to figure out what service is like. Where it goes, when, how often. It seems set up to get information out to people who know what they want.
Decided to try out the new "improved" train system by trying to get from South Hills Village to Mount Lebanon Station. Arrived at South Hills Village Station at 12:05p this afternoon. Last week there would have been a train to Mount Lebanon Station leaving at 12:06p and arriving in Mount Lebanon at 12:20p.
ReplyDeleteNot so today. The first train in that general direction was a "blue" train that didn't leave until 12:15p. This train reached Willow Station at 12:26p, walking to the Overbrook Junction side of that confusion took two minutes (12:28p), the "red" train left at 12:30p and reached Mount Lebanon Station at 12:35p; hence this trip took fifteen minutes longer than it would have done last week (not to mention the confusion and additional costs of transferring). And this is an improvement?
I believe you do have a serious problem with the trains - it's hard to tell which one is which. The new signs on the front of the trains are not vivid enough to make out from much of a distance; this will be a problem for anyone with even a minor vision problem.
ReplyDeletePlease mark the trains in a more obvious manner so they can more easily be identified.
This was not a problem last week but is so now. I had no trouble identifying an approaching train last week, but I find that the lettering is so faint now that I no longer can. Are the trains going to be painted to match their mysterious colors? That would help (except for the colorblind).
Please fix this.
Washington DC has a very good site- http://www.wmata.com. Its very easy to find what you are looking for.
ReplyDeleteIn addition to the comments regarding operating service, I would also like to see access to performance measures, such as
ReplyDelete(1) total revenue per passenger mile
(2) revenue by source per passenger mile. by source I mean user fees, drink tax, PA subsidy, etc.
(3) operating costs per passenger mile by type (labor, maintenance, etc)
(4) complaints by route, or possibly by stop
(5) etc.
I also have a difficult time figuring out who to call if I have a very specific question. I find that the folks that manage the general number are usually not qualified to answer my questions and, in spite of a request to get a call back from a more appropriate staff member, I never get it.
I would like to see the sit's information better organized, in a way where needing to use a search function would be minimal. Less " hover and pop out " hidden sub menus; everything to the left categorized.
ReplyDeleteI would also like to see full html bus schedules / time tables, not requiring the PDF reader to view them.
Add fare (including transfer) info to Google Transit!
ReplyDeleteAdd me to the list of people requesting a mobile phone app and real-time tracking (ideally including "bus full" information).
Some basic zone maps. HTML schedules. Both basic route maps (for simplicity) and an option to view more detailed route maps (again, Google Transit may handle this better)
A final note- In two months I'm moving, and I wonder- why did I use Port Authority only a handful of times while I was here for eight years, despite living very near a busline? Because from the website, to the signs on the shelters/stops, to PA's phone info, to asking questions of the drivers there's always been a frustrating lack of easily available information.
I'd like the trip planner to work today. If it is down for servicing, I'd like it posted so I don't get frustrated by going through the motions.
ReplyDeleteHow about listing all these ideas and the ideas implemented to show you are indeed listening to us and responding. Many times you might be doing something based on customer input but never see it. It is percieved that great ideas like these just go into one big black hole.
ReplyDeleteI have to agree with this post from another anonymous. Who came up with the idea of making the letter smaller? Why?
ReplyDelete"believe you do have a serious problem with the trains - it's hard to tell which one is which. The new signs on the front of the trains are not vivid enough to make out from much of a distance; this will be a problem for anyone with even a minor vision problem.
Please mark the trains in a more obvious manner so they can more easily be identified."
Here's a crazy idea, how about an easy to find trolley schedule?
ReplyDeleteA link to hand schedules should be on the home page. It is difficult to find them as the site is now laid out. Also, the schedules should load faster than they do. PDFs take a while to open. And, we should be able to see multiple schedules at one time to compare times and stops.
ReplyDeleteiphone app with time tables
ReplyDeleteand real time info on where the bus is so I know if i missed it or it's running late.
I use RouteShout each morning before leaving the house to confirm the arrival time of the next bus. I love this feature and would like to see this feature expanded in many aspects such as 1.) including real-time arrival time; 2.) making all bus stops in the Pittsburgh area RouteShout enabled.
ReplyDeleteI also like using Google Transit for bus stops that do not are not RouteShout enabled and would like to see this tool expanded with real-time arrival times.
iPhone / Blackberry app with real time information. Time to step up to the plate Port Authority.
ReplyDeletedefinitely a website better integrated with mobile devices
ReplyDeleteAn ipod-app which would allow you to import specific/often used schedules, so that you can refer to them when you are not on wifi.
ReplyDeleteI've told you this time after time for years...routes that don't go downtown, such as the 74A, and routes that go through downtown, such as the 500, DON'T have inbound and outbound directions. When you show these routes, instead of the completely arbitrary Inbound and Outbound direction indicators, why not call them, for instance, "VA Hospital-bound" and "Greenfield-Bound." Or you could use "Northbound" and "Southbound."
ReplyDeleteI'm trying to plan my bus routes so I can visit Phipps, Aviary, Carnegie museum, etc. I don't want to rent a car as I find Pittsburgh VERY daunting to drive in. How do I find the bus schedule?
ReplyDeleteAs per Anonymous comment above, I would highly suggest using google transit from google maps. I will give you lots of options for planning bus trips around the city, and you can specify arrival and departure times.
ReplyDeleteOther than online, you can find printed hand schedules at a few transit centers around town and the two underground T (light rail) stations in downtown. The transit center downtown is located on Smithfield St. beneath Mellon Square. The One in Oakland is located on Forbes Ave. opposite the gas (Exxon?) station between Semple St. and McKee Place.
These are my go-to areas for hand schedules, but buses actually sporadically carry them as well, but it's best not to rely on finding the ones you want there.
The route planner is horrible. Unless you know the exact phrasing the Port Authority uses to refer to specific stops, it's just going to tell you that stop doesn't exist. The planner would work better if you could type in an address and have it direct you to the nearest stop. PAT also needs to get with the modern technology and offer an easy-to-use iPhone/Blackberry app that makes trip planning and checking arrival times a faster process. The website is confusing to use as it is, let alone trying to navigate it on a mobile device!
ReplyDeleteI'm really hoping to see an app for mobile devices. That would probably greatly increase the amount of casual riders that use the service. An easy to use/understand interface on such an app would be used by the majority of riders with compatible phones in my opinion, as well as make it much easier (and more likely) for a non-regular rider to take the bus from time to time. If someone was not familiar with this site or how the buses work and they tried to access it from a mobile device now, I'm pretty sure they'd choose to walk instead of trying to figure it out.
ReplyDeleteI realize real-time info may not be feasible for every stop, but what about installing scrolling marquees (like at the high level T stops) at some of the busier stops (busways, Oakland, downtown)?
Back to the phone app, you could also update info on park and ride lots, since many fill up rather early. I realize this wouldn't be an exact science, but if I knew whether my particular lot was 60% vs. 95% full, it would allow me to consider alternate parking/bus routes to use.
You've been advertising for weeks that the new maps/schedules will be available online May 5. It's now May 6 and I see no new information on the site anywhere. I'd love to review my route changes in advance to give adequate time to make adjustments if they are necessary.
ReplyDeleteI'd like to echo the request for the ability of users to set up a personal profile. I often use Trip Planner with the same route (at different times). I would love to be able to save the routes I frequently travel.
ReplyDeleteAlso, a site for mobile devices would be welcomed!
coverage map
ReplyDeleteThe website should be designed from the standpoint of a first time visitor to Pittsburgh. Start with an interactive map of the entire system. Every major city in the country (possibly the world) has an interactive transit map on their website except Pittsburgh.
ReplyDeletePlease make the navigation menus work under Google Chrome. Currently they do not appear in Chrome.
ReplyDeleteThanks
Need a map and a map and a map.Showing routes and specifically zones. I need to know what kind of pass (zone 1 or 2) to buy.
ReplyDeleteI definitely want to see a mobile version of your website. I can access the current site on my phone but the functionality often isn't correct or is difficult to use. I want to be able to easily use the Trip Planner and see stop times for a particular route or stop from my phone. I love the RouteShout text alerts and I hope you will continue and expand your partnership with them.
ReplyDeleteThe trip planner does need to be improved more along the lines of Google Maps...I have gotten better suggestions from Google Maps because it will tell me to walk a couple blocks to a different bus stop that is more efficient whereas the Trip Planner her does not seem to want to suggest me walking anywhere, even if it's nearby.
ReplyDeleteAnd please, if and WHEN you make a mobile site, DON'T just make it an iPhone app, not everyone has an iPhone.
Employees should be able to log-on to Eport from home. Like all other major companys(UPMC,PNC,Fisher Scinentific, US Steel, Etc)Then employees counld stay more up to date. Detors, job board etc.
ReplyDeleteHey you all... as a daily bus rider, it would be cool if PAT had an official app for android phones... and iphones too..... I guess.
ReplyDelete