Friday, February 28, 2014

Police Investigating ConnectCard Fraud

Port Authority Police are currently investigating the fraudulent reproduction of ConnectCards and have several arrests pending.

Riders should be assured that no security breach or identify theft has occurred, and customer information has not been compromised.

“This is simply a case of an individual producing fraudulent smart cards and selling them outside of legitimate ConnectCard retail channels,” said Port Authority Police Det. Kevin Atkins.

The technology used in ConnectCards has aided in detecting and deactivating fraudulent cards. The introduction of this technology has made it easier for Port Authority to stop fraud, especially when compared to the former paper pass system.

This investigation is still ongoing. Anyone with any additional information regarding this case should contact Port Authority Police at 412-255-1385.

Thursday, February 13, 2014

Presidents Day Service Information

Port Authority of Allegheny County will provide regular weekday bus, light rail and incline service on Presidents Day (Monday, Feb. 17).

The Authority’s Downtown Service Center on Smithfield Street will be closed Monday in observance of the holiday. Additionally, the Authority's Twitter account, @PGHTransit, will not be staffed Monday.

The Customer Service phone line will be open from 6 a.m. to 7 p.m. on the holiday. Dial 412-442-2000 (TTY 412-231-7007) for assistance.

Friday, February 7, 2014

Wabash Tunnel Work Continues Next Week

Ventilation fan replacement work in the Wabash Tunnel will continue during the week of February 10-14.

The tunnel will be closed from 8:30 a.m. to 3 p.m. daily from Monday, February 10 through Friday, February 14.

The tunnel provides a shortcut for motorists between Route 51 and the South Side. Port Authority transit routes do not normally use the tunnel.