Friday, February 25, 2011

Remarks from CEO Steve Bland on March 27 Service Reduction

The following remarks were delivered by Port Authority CEO Steve Bland at today's Board of Directors meeting:

Good morning. I'd like to speak for a moment about some of the misinformation being spread publicly about the upcoming service reductions.

Information contained recently in flyers and in newspaper ads is not only inaccurate – it's disingenuous, and even dangerous.

This only spreads misinformation and a false hope that somebody here at Port Authority, or on Grant Street, can fix this problem. We all know that's simply not true.

This problem lies in Harrisburg, not in Pittsburgh. The solutions lie with our community as a whole, not with some “magic vote” this Board might conduct.

There is a fundamental problem with how Pennsylvania pays for transportation; and a question of how it will plug the gap left by the failed plan to charge tolls on I-80.

No amount of public pressure on myself, this Board or on County Executive Onorato can change that.

I'll reiterate today what we've been saying for a long time: we agree with you. We know you’re angry, we know you’re hurt, and we know you’re tired of it. We are too.

We don't want to cut service.

The $45 million provided by former Gov. Rendell was a one-time gift and the most responsible thing we can do with that gift is make it last as long as possible and benefit as many people as possible. As much as we appreciate his gift, it does not solve the crisis – it only postpones it to allow for willing parties to arrive at reasonable solutions. If we waste this precious time fighting amongst ourselves, time and money will run out.

Could we use these funds to prolong current service until July? Absolutely. However, if we do so, we enter our next fiscal year with a $55 million deficit, and no realistic way to fill that gap. Unless a new “gift” falls from the sky, you as a Board would be faced with the prospect of cutting services to a level that would damage the entire region, likely even worse than the 35% service cut you approved last November.

Such a decision would not reverse the cuts – you could only postpone, and expand them.

Now, I don’t know about you, but I see what’s going on around the country, and even around the world. Here in Pennsylvania, our new Governor and our Legislators are facing a $4.5 billion deficit in next year’s budget. In states around the nation, services are being slashed. Our state officials are facing the same types of “Sophie’s choices” that we have here at Port Authority. Frankly, to think we’re somehow special and will be spared any pain in this worldwide movement is simply delusional. And, for anyone who believes that help will come from Washington, the prospects there appear even bleaker than Harrisburg at the moment.

It would be a gamble, at best, to spend all of this money now, and then adopt an unbalanced budget in June without a hint of hope that something might get resolved in Harrisburg by January. If that gamble didn’t pay off, we’d be facing service cuts even greater than the 35% originally envisioned before Governor Rendell provided these funds.

It would be akin to driving toward a cliff and hoping somebody builds a bridge before we got there. Unfortunately, given the deteriorating state of our infrastructure, this analogy may not be far from the truth.

For this Board to reinstate services scheduled for elimination in March would be very popular. It would also be very irresponsible.

We all share these frustrations – and the desire to keep as many routes on the road as possible. We will not gamble with this public asset. We will not risk something so valuable to so many.

We will, however, continue to work with anyone and any group – including Local 85 – who wishes to fight for public transportation and who might have viable solutions to end this statewide problem.

That includes riders. That includes local and state leaders. And that includes the members of Local 85. I, for one, hope they redirect their energies into more productive channels.

For those individuals – 4% of our total ridership – whose routes are being completely eliminated, we all feel for you. We listened intently to 13 hours of testimony last August and heard individual stories of how critical our services are to you. We are committed to working with each and every one of you to find alternatives, and for most of you, some alternative does exist. I’d suggest that we all focus our energies into helping people who need help, not in misleading the vulnerable into a false sense that this simply won’t happen.

For the 200 or so employees who are being laid off, we feel for you too, and hope our circumstances allow for your speedy recall. We value your contributions and wish there were some other option.

59 comments:

  1. When a company like Mcdonalds has money problems do the stop serving Big Macs? This is exactly what we are doing...cutting our product.How many "suit and tie" people are losing their jobs? When there is one person left in each department THEN and only THEN start cutting service!!!! Port Authority has MORE management than Pittsburgh Railways EVER did.Since 1964 they were called Patransit then it was changed to just Port Authority,hmmm what word is missing? Their job as a company is to get people where they need to go PERIOD!!!! Its time to get back to what they are supposed to do and an audit needs to be done and account for every penny not used to provide service. By the way....how much does it cost for the offices downtown? They still own a building in Manchester right? I bet the rent alone on the downtown building could save at least 4 routes and if people start checking the books there may be even more money wasted that could go to service!!!

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  2. "This only spreads misinformation and a false hope that somebody here at Port Authority, or on Grant Street, can fix this problem. We all know that's simply not true.

    This problem lies in Harrisburg, not in Pittsburgh."

    I hear taxes are a good way to raise money.

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  3. As I've said before, Rendell gave the money with the intension of PAT operating as is. You've misappropriated rhe funds and should be fired and prosecuted.

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  4. The $45 million funding was a one-time gift from former Gov. Rendell and approved by the Southwestern Pennsylvania Commission only after Port Authority agreed to stretch it into mid-2012. Otherwise, the money would not have been approved.

    We fundamentally agree with riders and our employees and anyone else who wishes to avoid route cuts at this time. We don’t want to cut routes either. But, it appears to be the most responsible thing we can do right now as any other approach would involve gambling with our system and facing at least a 35 percent service reduction within six months.

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  5. Makes me more and more embarrased to live in Pittsburgh. Our politicians are horrible and no one seems to know how to handle money.

    Shame on Port Authority (Bland and the board)!!
    Shame on the unions!!
    Shame on our government!!

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  6. Cutting the only bus from Cranberry Twp is unacceptable. So many people will now have to drive in and find parking. The city of Pittsburgh owns many of the parking facilities and parking rates are soaring thereby providing more revenue for the city. The people making the decisions to cut service do not suffer any of the inconvenience caused by their decisions. Maybe IF they had to take mass transit they would have a vested interest. Of course, they make enough money to pay the parking fees or probably have free parking.

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  7. Its intresting there is no money but how is it buses now have new change machines? Yeah not understanding that. As for my bus service for the 53 I guess Ill have to walk to work and home through a drive by shooting neighborhood because in todays world me and millions of others have to work on sundays. Cutting this bus on sundays is not right! And many people take and rely on the 55 taking a bus away that goes to Jefferson hospital is wrong!!!!!! Solve the problem and stop purchasing new change machines! Priorities of port authority need to get straight!

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  8. Hey but how about that private Lenzner bus co. that's going to "help out" in the North Hills!? 54% increase in fair over what the Port Authority was charging and..get this...much less service too. I hope the people out there clamoring for privately run transit companies to come in and compete (take over) for Port Authority's routes are paying close attention. And how about Port Authority's spokesman Jim Ritchie expressing delight that the people in North Hills are finding other options.What?! Something is definitely rotten in Denmark/Pittsburgh!

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  9. Rendell gave port authority money so they wouldn't have any cuts not to cut routes, close a garage and lay people off. How many in management are going to laid off, who created this mess. What happened to the extra 21 million dollars that was over budgeted where's that money?

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  10. I was one who thought we had probably the transit system in the country. The last few years of defunding has turn it into one I don't recognize.

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  11. I am a rider of the 53 who works every Sunday! This bus will be eliminated on this day which is not right. If port authority has no money then how come there is new change machines on all the buses now. Something is just not right. If you want to cut the buses fine but people work on the weekends this isn't the 1950's where people don't have too! Something needs to be done fast!

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  12. The drivers should offer 2 take a pay cut. Also the unlimited overtime they are offered is insane. 60 to 65k a year 2 drive a bus is INSANE!!!

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  13. Anonymous at 7:17 am, 3/4:

    Our employees do ride transit to work and unfortunately many of them will also face fewer service options come March 27. Port Authority does not receive funds from the City of Pittsburgh.

    Anonymous at 11:08 am, 3/4:

    Our capital budget provides the funds to purchase new fareboxes. Routes are being cut due to funding problems in our operating budget. The money used to buy fareboxes cannot be applied toward running bus service.

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  14. The whole public transportation industry in this country needs to start operating like a business. We can't afford to keep running an out of control transportation system that no one is willing to pay the real costs to operate.

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  15. Mr Bland stated that "We are committed to working with each and every one of you to find alternatives, and for most of you, some alternative does exist." What if there are no alternatives????

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  16. Mr. Bland stated "We are committed to working with each and every one of you to find alternatives, and for most of you, some alternative does exist." The alternative given to riders of the 50 Spencer was to walk up to 4 miles on a very hilly terrain without sidewalks to board the 51. Mr. Bland, would you be able and willing to do this twice daily?

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  17. Anonymous at 2:12 pm, 3/6:

    The layoffs and job eliminations include both management and union positions.

    Currently there is no extra $21 million that we could apply toward operating service.

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  18. Where can we find the new schedules??????

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  19. who is responsible for cleaning the buses? Whoever should be fired due to lack of actual cleaning. The buses are filthy they smell like urine! And who allows the drivers to smoke on the bus? I love getting on a bus where a driver comes back from a layover and the bus smells like smoke. The problem would be solved if the above employees who do nothing were not paid as much!

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  20. Im sure higher ups in the company wont be getting a paycut! Im sorry but port authority needs 21 million to continue service? Not buying that one!

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  21. Anonymous at 12:13 pm, 3/9:

    The new schedules are online at http://www.portauthority.org/PAAC/tabid/538/Default.aspx

    For hard copies, you can visit the Downtown Service Center or Wood Street/Steel Plaza T stations. Additionally they are also being delivered to schedule rack locations around the service area.

    Anonymous at 5:15 pm, 3/9:

    Staff at the garages are responsible for cleaning the bus. Drivers are not supposed to smoke on the bus and if you encounter a bus that smells like cigarette smoke, you can report it by calling 412-442-2000 or by using our web form at http://bit.ly/Complaint -- you can also use these methods if you are concerned about the cleanliness of a particular bus.

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  22. You guys won't be in operation in a few years. You'll hit rock bottom before it's too late. Then you'll be out of jobs.

    Shape up guys. Or there won't be any service period.

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  23. I recently returned from a trip to Colombia, South America. There I found a large number of small buses continuously providing service in the cities and to a lesser extent in the countryside. These are privately owned, follow routes, seem to compete for passengers, and in our context would appear to be a blend of 75% PAT and 25% NYC-type taxi service or Pgh jitneys. What, if any, rules/laws apply I do not know, but the system seems to function effectively. Maybe something of that sort would serve Allegheny County better than the shrinking PAT? Think: manufacturing small buses/large vans = jobs; lots more drivers serving all areas of the county = jobs; and so less need to drive solo to work = saving gas and less traffic jams.

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  24. Too bad PAT spent all that money on the North Shore Extension. That was such a waste of money. New routes could have been added and jobs saved with the money spent on the tunnel to nowhere. It is about time that "all" of PAT employees start making some consessions. I have to pay for part of my health insurance and I haven't had a raise in 10 years!!! Heck I would love a 1% raise. You would think that employees would rather pay for part of their health insurance or take a pay cut then loose their jobs. PAT also spent all that money on the new fareboxes and half the time they don't work. Another waste of money. It would also be nice if PAT employees had to pay to ride the bus like the rest of us do. It's time to give up some perks!!!

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  25. My job is in Squirrel Hill because that's where the job is, not because that's where I want to work. My home is in Chalfant because that's what I can afford. The 61A is my only way to work. Last April, its runs were doubled due to overcrowding but now is considered only needed from downtown to Wilkinsburg. I ride this bus every day and I can tell you that the only people this bus will be serving are the college students that don't pay taxes. Oh, they pay a transportation fee that does not begin to cover how much they ride the bus. And...

    CAN SOMEONE PLEASE EXPLAIN TO ME WHY PITT EMPLOYEES RIDE FOR FREE?!?!?!?

    It disgusts me that they don't have to pay to ride the bus. Why are they so special?

    Once these cuts begin, I will no longer have a job. I have looked at the route I would need to take and they are not an option because I can't get to work until AT LEAST an hour after I need to be there. I have several neighbors and friends who will also lose their jobs. For Bland to blame everyone but himself is sickening. The reason is mismanagement. The unemployment rate in the county is going to skyrocket and that is not an exaggeration. Exactly how much is Bland getting paid? It's public record right? I want an answer to my question.

    One other question...Onorato created the Drink Tax to pay for this problem, found out it raised more money than was needed yet we need more money. Can someone please explain that without talking in circles and using the protocol lip service that Bland tries to feed us? And please don't forget to answer my question about his salary.

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  26. "For those individuals – 4% of our total ridership – whose routes are being completely eliminated, we all feel for you... We are committed to working with each and every one of you to find alternatives..."

    I am one of those who's bus was completely eliminated so make good on your word and tell me how I'm suppose to get from Moon Twp to Downtown without having to walk 3 miles to the park and ride. I have no car, I will soon be homeless because I have no way to pay my rent without a job, and can barely afford my rent let alone a car. I need answers!!!!!!

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  27. Anonymous at 1:15 pm, March 10:

    Legally, not a dollar of the North Shore Connector money could be put toward our operating budget to run service. If we gave it all back, we'd still be facing the same issues. The new fareboxes are similarly a capital project and the funds used to buy and install them cannot be used for operating purposes.

    Sarah:

    Pitt employees do not ride for free. The university pays us an annual fee to pay for all Pitt ID holders, including faculty/staff. This arrangement is a predictable source of revenue for us. In this fiscal year, Pitt will pay us $5.9 million for service. Next year, it will be $6.8 million.

    Steve Bland's salary is $185,000 per year.

    The county's drink tax did not provide new revenue or funding for Port Authority. The County always has been a supporter of public transportation and provided the Authority with an annual allocation. In 2007, the county simply switched the source of the money from its general operating fund to the new tax and car rental fee. We continue to receive $27.7 million a year from the county. The reason we are cutting service is because state funding was reduced.

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  28. just sayin if I get rapped or held at gunpoint for having to walk to and from work on Sundays port authoritu will be held responsible! How can you take the only bus that runs throygh Munhall to Homestead away completely on Sundays PLEASE allow a bus to run at least a few times on Sundays.

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  29. Why doesnt SEPTA in Philadelphia have this problem are not dependant on State funds like PAT....They have a 5 times larger system to operate and not peep about them cutting service because of the state...

    This only leads me to believe PAT is serverly mis-managed and SEPTA is run more effecently.

    What other reason is there to explain it???

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  30. Worst thing to do as a business when failing is to cut service and raise prices. Its a death spiral.
    That said, they still have not charged for the free zone transportation. They still should be able to negotiate with the unions to save the business.
    I don't believe they are some monolythic evil company. They have too many expenses and not enough revenue. Something has to be cut.

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  31. How about raising prices to meet demand??? Why not try that first???? What kind of business flunkies are running the Port Authority? You have more demand than you can handle - you say you are losing money -why not trying raising prices first before laying off people, cutting routes and leaving NO service for riders- Raise prices...then if demand drops to a point where you don't need the extra routes, start cutting. I know without a doubt on my P-12 route I would gladly pay an extra $1 or so each way for service and am sure most other riders would too and the demand is definitely there- instead you just cut routes and leave business on the table??? Do you have a business degree?

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  32. We have some information on our website (http://www.portauthority.org/PAAC/tabid/538/Default.aspx) in the right sidebar about nearby service options for some eliminated areas, as well as information on other transit carriers, including regional carriers, paratransit and access to work services. Additionally our Customer Service staff is available to discuss options at 412-442-2000 (or for TTY, 412-231-7007).

    Anonymous at 12:29 p.m., 3/14:

    SEPTA was also affected by the decision not to toll I-80 and the resulting decrease in state transportation funding. The agency was forced to postpone or cancel many capital projects due to a $110 million hole in its capital budget -- this includes things like replacing aging infrastructure to prevent service disruptions. Due to our debt obligations, the decision impacted us on the operating side rather than the capital side.

    We do face a substantial budget challenge that SEPTA does not have, and that is our legacy costs (payment of post-retirement healthcare and benefits) -- in FY2010-11 we spent approximately five times as much on retiree healthcare than SEPTA. Under current state law it would be illegal for us to default on those obligations.

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  33. I don't understand how Mr. Bland can refer to the $45 million dollars received by Port Authority as "a gift from Governor Rendell". Did Governor Rendell open his own check book and write the check to Port Authority or did Governor Rendell authorize state funds (which are gained by Pennsylvania State Tax Payors) to assist with the down fall. Mr. Bland the gift was received by the citizens of this fine state NOT by Governor Rendell personally. I take that comment as an insult and should be corrected!

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  34. I live in Monroeville on Garden City Drive. I work two jobs and I go to the local community college. My bus is one of the ones being eliminated. How am I supposed to get to work and to school when I have no bus to get there? How am I supposed to support myself if I can not get to work and I can not finish my education?

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  35. Bottom line is that Port Authority is being sunk by exploding labor, benefit and retiree costs - across the board cuts are needed to save it - both union and non union. Of course the sacred cow unions would rather see Port Authority collapse than do that. Maybe they should declare Chapter 9 Bankruptcy - which would force the issue? The state should cut a deal - more money in exchange for across the board labor cut applying to all who work for the Government Sponsored Entity (you cant all it a company when it gets most of its money from taxpayers) known as Port Authority.

    Its time to get real.

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  36. Want to save some money? Eliminate the Port Authority police department. Instead allow the local municipality police to provide this service. Having a separate police department for PAT is redundant and wasteful.

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  37. I recently spent 5 days in Boston and rode their public transit system extensively to get around. Having come back to Pittsburgh I can only say that I am truly and deeply disappointed in our transit system on almost all fronts.

    A monthly pass that allowed unlimited ridership on all trains and buses was $59. The coverage is quite extensive in scope, having 4 separate train lines and numerous bus routes. Seating on said transit was considerably more comfortable, my back aches after riding the T from one end to the other twice a day.

    I know money is an issue, but as one of the only counties I am aware of that adds an additional 1% to sales tax I wonder where it all goes. Surely plenty of things are sold every day, and that 1% must add up.

    I dunno how they fund their system, but it's a damn good one, maybe you guys should talk.

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  38. Please keep our comment policy in mind when sharing your views -- no foul language and no personal attacks. If your comment contains that kind of language it won't be posted.

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  39. Bringing the 28X back to Robinson Town Center in place of the G1 is a huge mistake - the 28X is always crowded as those coming from and heading to the airport always have bags that take up seats.

    Furthermore, the 28X doesn't stop anywhere in Robinson where anyone can park: Anyone who parks their car in Ikea's parking lot or the shopping center across the street will have their car towed. The only place that's open to bus rider parking is the mall, which will now only be serviced by the 24, which means my commute is going to double in time.

    It'd be fantastic if we could use the old Showcase Cinema parking lot, but I'd rather not risk having to pay the $250 tow fee...
    Or even having the 28X make a quick loop down to the mall before it heads back onto 376.

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  40. Steve Blands salary should be reduced along with some of the bus drivers who make way too much money and half of them are so mean and unpleasant they should not even be a bus driver

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  41. It was noted that "Legally, not a dollar of the North Shore Connector money could be put toward our operating budget to run service." This is true...but where does PAAC expect to get the money to operate the North Shore Connector??? Until the operating budgetary woes are resolved, PAAC should stop looking at major capital improvements, period.

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  42. why wasn't the bus route to ambridge eliminated since it is already served by BCTA?

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  43. Does ANYONE in Port Authority or council or government know what they hell they're doing? Can't any of you add and subtract? You couldn't see this coming long ago??? No, you just keep doing what failed businesses and government do . . . spend money that you don't have, and rob Peter to pay Paul. Well, now is the time to pay up . . . and unfortunately it's the WORKING CLASS people that have to suffer. You should ALL be tarred and feathered and run out of town. Disgraceful.

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  44. Mr. Bland doesn't know how to run a company let alone know the hardships he creates for the poor! No bus to Jefferson Hospital/ Limited 61A service?!? Seriously, what is wrong with you? PAT doesn't get it, because they don't want to! Why waste our breath when they don't care?

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  45. It breaks my heart that the government officials that we as a state elect didnt do anything at all to try to find a solution to the cuts that were made. $45 million dollars and nothing to come out of it but the original plan of the cuts! Maybe Rendell should have given that money to the residents that would have used it for an "alternative" that Bland continues to say is out there for us riders that will no longer be able to go to work, appt., shopping, Etc....Atleast the few that were being layed off from Port Authority have the option of receiving Unemployment benefits!! I dont have that option!! My funds just stop!! THe only option I have is to work in the city of Pittsburgh and we all know that jobs are fare and few these days! I have never lived in a city were public transportation was not available. Maybe that is why our youth are all moving out of state..

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  46. I'm sure that just like people pay the higher gas prices because they have no choice, the bus riders would pay higher fares to get where they need to go also. I think they would rather pay a little more and still be able to get there than to not be able to get there at all. I am (was) a bus rider.

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  47. I don't want to hear the problem lies in Harrisburg BS.YOU CUT OFF MY ROUT TO SCHOOL IN THE MIDDLE OF THE SEMESTER, THERE IS NO OTHER WAY TO GET THERE.
    First of all, If harrisburg was really the problem, you would have never extended the cut's and spread them out. The more pressure, the better. SO what,instead of ending these routes in June, you will end them in July ?? Big deal, what did you save, a month ?? That was in favor of the city. IF you couldn't have fixed the problem at that time, even this time, you could have filed for bankruptcy and got protection. This was, you could have renegotiated the retiree benefits. BUT NO, the man who suggested filing for bankruptcy protection is called RADICAL. Yeah, for your interest's.
    SO don't act as if people are being disingenuous. Disingenuous was the deals PATT cut with the people who don't even work anymore. I understand you have no control over what happen in the past, but this is why you could have filed for bankruptcy, like any normal company would in these circumstances. No company can operate when their costs for the work force retired is nearly as much as the working force. This is Insane.

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  48. Please don't act like any of you really care or understand Steve Bland. You DO NOT WALK IN OUR SHOES. You have severely impacted the lives of the public and your own drivers. I have no idea how you can get up everyday and look at yourself in the mirror.

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  49. cut and raise is the only solution that PAT can come up with. what if it dont work this time? cut service and raise fares again? please file for bankruptcy,put everybody out of their misery, and just start all over. if not, there will be no service left

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  50. People are leaving this area in droves! No graduating student wants to stay here anymore. Just to make sure you have perks and your pockets are lined, you would sacrifice the lives of so many others. How many times do you take a bus?? Its is easy to look down from a glass tower, point and say the people don't need this and that, they can survive without this. Take a pay cut! I am sure you would still make enough money to live in style. It is sad that we can not trust people who are supposed to care about the community they serve. Pittsburgh will be a ghost town and it will be on your hands.

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  51. Bland is a terrible CEO. How can you run a business this way? $55 million in the hole?! Time to fire Bland and the entire board, design more efficient routes and cut back on administrative costs.

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  52. Can anyone explain or define what safety precautions are in place now that the buses are packed full like cattle. I could be wrong but there has to be a passenger capacity limit to these buses.

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  53. There has to be some type of safety concern with the amount of people being put on these buses since the reductions. My route the P10 has to travel up route 28 at 55-60 mph with the bus crammed with at probably 20 people standing in the isle. How is this even close to safe. My other issue is there has been all these cuts and reductions due to the lack of funding but the 4:05 outbound P10 has had 2 buses following each other. If you can't afford to operate routes how can you afford to run 2 buses together.

    Additionally if you would like to make money... maybe have your fare machines actually work. At least 2-3 times a week lately they don't work on my bus. Do the math! $3.25 per person times probably 20-30 riders per day that don't have a monthly pass. Thats just my bus. I cannot image the amount the Port Authority loses per day just to having faulty fare machines. Everyone in management should resign so we can start fresh.

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  54. Many buses are going to be more crowded due to the reductions caused by a loss of state funding. This likely will continue as demand is greater than the service available.

    Drivers do their best to determine how many individuals they can load on their vehicles. This obviously isn't the same on every vehicle or route. And drivers often drive at slower speeds if their vehicle is more crowded.

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  55. Please cut out the fake sympathy! You're not in our position. What job have you lost? What doctor do you no longer have access to? Did you have to cut your college semester because you had no way of getting there? Can you go to grocery store without difficulty? Steve Bland you have no idea what destruction you've caused us over the years.

    Not only the passengers, but your employees as well.

    File for bankruptcy and start over. That's the smartest thing you can do if you're in so much "financial trouble".

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  56. I enjoyed the 53 not showing up tonite at 6:51 U change the schedules and the buses dont even show luv it! A horse and carriage seems like a more reliable way of transportation! we live in the richest country in the world, its 2011 with terrible public transportation something is very wrong here. Bring back street cars!

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  57. The union, as all unions eventually do, put the Port Authority into financial distress. The reality of the situation is that the Port Authority is BANKRUPT. Let it file, then either reset the contracts to something reasonable or let it go private.

    You can go from Pittsburgh to NYC for $25. About the cost of two heavily subsidized trips from Zone 2. LET IT GO BANKRUPT!!

    NO MORE FARE INCREASES to support this bloated system!!

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  58. Anonymous

    I lost my bus service and now i have to wait at least 6weeks to get access im in a wheelchair what do i do now i can't make it to the store to get graceries or meds.

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  59. Anonymous at 12:05 am:

    We recommend calling ACCESS at (412) 562-5353 and asking to speak with a supervisor about your situation.

    Additionally, we have some information on other transportation carriers, including medical transportation services, on our website at http://www.portauthority.org/paac/portals/1/pdfs/OtherCarriersServingAlleghenyCounty.pdf

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