Wednesday, January 16, 2013

We're Recruiting Volunteers for Two Pilots

Port Authority is seeking volunteers to participate in two pilot programs that will test two new technologies we expect to roll out shortly.

First, we're seeking riders to test our new Interactive Voice Response (IVR) system for transit schedule information by telephone. This system will provided automated voice-activated/touch-tone transit information 24 hours a day, seven days a week, and will help decrease wait times on our Customer Service phone line. Learn more and sign up here.

Our second pilot is to test a new online account management feature for ConnectCard. This online portal will allow riders to add money/passes to their card, check their balance and manage their account from their personal computer.

For this pilot, we're looking for riders who regularly ride at least one of the following bus routes:

  • 44 Knoxville
  • 51Carrick
  • 51L Carrick Limited
  • 52L Homeville Limited
  • 53 Homestead Park
  • 53L Homestead Park Limited
  • 56 Lincoln Place
  • 57 Hazelwood
  • 59 Mon Valley
  • 60 Walnut-Crawford Village
  • 61A Wilkinsburg via Forbes Avenue
  • 61B Braddock-Swissvale
  • 61C McKeesport-Homestead
  • 61D Murray
  • 64 Lawrenceville-Waterfront
  • 65 Squirrel Hill
  • 81 Oak Hill
  • 83 Webster
  • P3 East Busway-Oakland
  • P7 McKeesport Flyer
  • P76 Lincoln Highway Flyer
  • Y1 Large Flyer
  • Y45 Baldwin Manor Flyer
  • Y46 Elizabeth Flyer 
  • Y47 Curry Flyer
  • Y49 Prospect Flyer

    Interested in participating? Please visit this page for more info and to sign up.