First, we're seeking riders to test our new Interactive Voice Response (IVR) system for transit schedule information by telephone. This system will provided automated voice-activated/touch-tone transit information 24 hours a day, seven days a week, and will help decrease wait times on our Customer Service phone line. Learn more and sign up here.
Our second pilot is to test a new online account management feature for ConnectCard. This online portal will allow riders to add money/passes to their card, check their balance and manage their account from their personal computer.
For this pilot, we're looking for riders who regularly ride at least one of the following bus routes:
Interested in participating? Please visit this page for more info and to sign up.